Shipping policy

Shipping Policy – Core Memory Orb

🌱 Our Commitment to Sustainable Shipping

At Core Memory Orb, we prioritize sustainability by using eco-friendly shipping methods designed to reduce environmental impact. This includes optimized logistics, consolidated shipments, and minimal packaging waste wherever possible.

📦 Order Processing Time

  • Orders are processed within 1–3 business days

  • Each order is carefully prepared using responsibly sourced or recyclable packaging materials

  • Processing time does not include weekends or holidays

🚚 Shipping & Delivery Time

  • Estimated delivery time is 7–14 business days after processing

  • Delivery times may vary depending on destination, customs clearance, and local carrier efficiency

  • Eco-friendly shipping routes may take slightly longer, as they prioritize reduced emissions over speed

📍 Tracking & Insurance

  • All shipments include tracking and insurance

  • Tracking information will be emailed once your order is shipped

  • Tracking updates may take 24–72 hours to appear in the carrier system

🌍 International Shipping

  • We ship internationally using eco-optimized logistics partners

  • Customs processing times vary by country and are outside our control

  • Customers are responsible for any applicable customs fees or import taxes

⚠️ Delays & Exceptions

While we do our best to meet delivery estimates, delays may occur due to:

  • High order volume

  • Weather conditions

  • Customs inspections

  • Holidays or peak seasons

These delays do not qualify for refunds unless otherwise stated in our Return Policy.

📦 Lost or Damaged Packages

If your order arrives damaged or is lost in transit:

  • Contact us at corememoryorb@outlook.com within 7 days of delivery

  • Include your order number and clear photos

  • We will arrange a replacement at no additional cost

📧 Customer Support

For any shipping-related questions, reach us 24/7 at:
corememoryorb@outlook.com